When subletting reapirs, the buck stops... where?

Subletting repairs can be an efficient way of getting the job done without investing in equipment and staff. But what happens when things go wrong?.

Reprinted with permission from the California Autobody Association (CAA) Leaders' Letter.

Note: While the following was written specifically for California collision repairers, the general premise applies to repairers across the country. For specific regulations in a particular state, consult the state's motor vehicle agency.

Repair shops often get business by their reputations, but a shop may have to sublet some specialized repairs. By subletting, you are relying on the expertise of another shop. If you've done your …